Question 1

1. How do I book DJ equipment or AV gear for my event?

Accepted Answer

Booking is simple! Contact us via our online form. Leave your details we will get back to you within the hour. Or just call our Freephone Number We provide a custom quote based on your rental duration and delivery in London and surrounding areas

Question 2

2. Do you offer delivery and setup for 65-inch touch screens and projectors?

Accepted Answer

Yes! We provide full delivery, professional setup, and collection services throughout Greater London and surrounding areas. Our team ensures that your interactive touch screen or projector and screen are perfectly calibrated and ready for your presentation. All input device laptop, PC or USB stick must be supplied by yourself.

Question 3

3. Can I "dry hire" DJ equipment?

Accepted Answer

Absolutely. We offer dry hire options for professional DJs who simply need the gear. We can drop it off at your venue. All gear is flight-cased and tested before every hire.

Question 4

4. What cables and accessories are included with projector hire?

Accepted Answer

Every projector rental includes all necessary power cables and your choice of HDMI or VGA connectors. If you hire a projector screen, we also include the stand and any required weights for stability. PC or USB stick must be supplied by yourself.

Question 5

5. What happens if I have technical issues during my event?

Accepted Answer

We provide 24/7 technical phone support for all our rentals. For high-stakes corporate events using our 65" touch screens or large PA systems, we also offer on-site technician services to ensure everything runs flawlessly.

Question 6

What sizes are available for touch screens?

Accepted Answer

Standard hire sizes is 65" screens on  stands are the most popular for balance between visibility and space.

Question 7

Do I need a separate PC to run the touch screen?

Accepted Answer

Many modern interactive screens have a built-in "Android SOC" for simple web browsing or image viewing. However, for specialized software or high-end presentations, you will need to hire a dedicated PC or Mac (often called a "Small Form Factor" PC) that sits behind the screen

Question 8

Are the screens "Plug and Play"?

Accepted Answer

Technically yes, but touch functionality requires a USB connection (HID) in addition to the HDMI cable for the picture.

Question 9

What are the delivery charges for Central London?

Accepted Answer

Due to the EV changes Congestion Charge and ULEZ, delivery in Central London (zones 1–2) usually starts around an additional £20.

Question 10

What happens if the equipment is damaged?

Accepted Answer

Most London hire firms require a security deposit (ranging from £200 to £1,000 depending on the kit value) or proof of Hired-in Plant Insurance.
Pro Tip: Always check if your venue’s Public Liability Insurance (PLI) covers hired equipment or if you need a temporary event policy.

Question 11

Can I hire a technician to stay during the event?

Accepted Answer

Yes. "Wet Hire" includes a technician who will set up, monitor levels, and troubleshoot throughout the night. This is highly recommended for touch screen activations or complex DJ changeovers.

Frequently asked questions